Real owners. Real growth.
CLIENT STORIES
Hear from the business owners and teams who built stronger companies with Graham and the SBM team — better systems, better people, better numbers.
Annual revenue in under 3 years
$360K → $2.3M
Year-end revenue for a client in 2025
~$9M
Until every key statistic was trending up
4 months
Graham has not only been a business consultant to us but has also become a true friend that cares for our personal well-being as well as that of our company.
DP
CEO, Designer & Founder
Brian Duffy
Graham has been coaching me on my business for the last three years, and it started in 2018. The one thing that stands out to me is that being the boss of a business leaves you without a mentor of comparable magnitude to communicate with unless you have a partner.
And when you hire Graham to come on board, he’s the type of partner that is way up the emotional tone band every time you speak to him; that was where to look for the right answers and doesn’t let you off the hook regarding your decision to grow and expand your business.
The thing about Graham is, he has had the real-life experience of growing businesses from nothing. Real businesses based on real production and sales. In my opinion, this is hard to find, and there’s not anyone out there like Graham and the SBM team.
DP
CEO/Designer/Founder
“I have worked with Graham for several years now and even though we are in different states just talking weekly problems through with him over the phone or via Zoom has helped our business grow so much.
As a business owner having a successful and knowledgeable person to call on their expertise has been invaluable. Graham has not only been a business consultant to us but has also become a true friend that cares for our personal well-being as well as that of our company. He also helped us to put order in on our business and we have since some massive growth in that time.
It’s a pleasure to work with Graham and he gives you data by way of examples of his own experiences that you can relate to and implement to handle problems. While working with Graham, our company went from $360k per year to $2.3 million a year in less than 3 years.”
D.S
I have learned more of what it means to “OWN” or run a business. I have never looked at it from the point of view of the owner or proprietor, only the worker’s point of view. I am glad I am getting this perspective, since it will help me understand why I am asked to do some of the things I am asked to do, or not do. I will have more pride and feel more accomplished with my job and my role and importance of my role in the future. Thank you!—Jean
Day one of the Staff Efficiency program was very beneficial. Historically, our practice has had difficulty maintaining growth because of lack of systems in our organization. Beginning with today, I have increased confidence in our ability to train staff properly, and therefore implement other growth strategies which will lead to greater success in our office. – Dr Joe Trimarchi
Through the staff Efficiency Program I have learned that in order to expand the growth of the practice, it is absolutely essential to have a well trained staff. By standardizing & strengthening training protocols, employees with have greater confidence in their place of employment & will have a greater affinity for their job. When staff is well trained, growth will occur in the operation.
JS
“We are now polar opposites after SBM’s program to where we were before.
We had: Low confidence, Staff working against me, no one wanting to create the future, Little to no staff training materials, very few office policies in place, Unreal targets being set, Low office integrity, No Policy for solving problems, Office Upsets, Little to no Communication from Office Manager regarding staff or other issues, Weak areas not being addressed and No Financial Planning in place. MASS CONFUSION!!!
Where we are now?
We have a great team, morale is high, stats are on a steady increase.
I feel we are 85% of where I would like the office to be but we are night and day from where we were before Graham’s program. What I like about working with Graham and SBM is the fact that they are always there for you. Whether it is just to bounce something off of them, advice, a policy or template, they’re always willing to share and help. I would recommend SBM’s program to anyone who wants to Expand their business Rapidly. THANKS AGAIN!
Nancy
“Thanks again for a great weekend, your truly an inspiration and very empowering!” HS
“Hi Graham, I want to thank you very much for taking time out of your busy schedule to train us this past weekend. I was not excited to give up my weekend to fly down for training but promised myself to stay open. So happy I did. I loved your message on both a professional and personal level. Many things you spoke of rang true. I do a lot of reading for personal growth so I really enjoyed learning from someone who is "walking the walk. Very inspiring. I would appreciate it if you would send me some of the pdf's you offered: "Integrity" and "Targets and Goals" as well as any others you feel would benefit us. I made a sign for our break room that reads "We expand as we determine to. Not, as we are prevented from. I'm not sure I got the quote exactly correct but the message is clear. Thanks again.”
Dr Joe Trimarchi
Day one of the Staff Efficiency program was very beneficial. Historically, our practice has had difficulty maintaining growth because of lack of systems in our organization. Beginning with today, I have increased confidence in our ability to train staff properly, and therefore implement other growth strategies which will lead to greater success in our office.
After today’s session, I feel we have a well thought out plan specific to our practice to be able to achieve the goals we have set. The most important lesson learned, I believe, is to set the goals very high and by doing so we will find whatever means necessary to meet them. I am looking forward to wearing a new “marketing” hat and leaving behind the technician hat
Jean
I have learned more of what it means to “OWN” or run a business. I have never looked at it from the point of view of the owner or proprietor, only the worker’s point of view. I am glad I am getting this perspective, since it will help me understand why I am asked to do some of the things I am asked to do, or not do. I will have more pride and feel more accomplished with my job and my role and importance of my role in the future. Thank you!
Dr Sheryl Drake
Through the staff Efficiency Program I have learned that in order to expand the growth of the practice, it is absolutely essential to have a well trained staff. By standardizing & strengthening training protocols, employees with have greater confidence in their place of employment & will have a greater affinity for their job. When staff is well trained, growth will occur in the operation.
Dr John Traudt
Learned about the importance of quality control & stomping out potential problems that don’t need to exist. Also what it takes to be able to build our practice & organize it so we may open other offices if we choose. Realization of a new goal and purpose for the practice and staff. More organization & systematic approach to working with our staff.
Dr Sheryl Drake
Through the SEP I have learned to formulate a goal that is farther reaching than I had previously allowed myself to think and to make that more tangible, you have to break it down into its component parts. When you do that you have a workable plan to achieve your goal and that makes it more realistic and attainable.
Ericka Jensen
I have learned the key components of making a business run smoothly & successfully, as well as having postulates to move towards. Looking at the BIG picture and having goals will take you in the right direction. THINK BIG!
Dr John Traudt
How to plan our expansion & attain our goals by letting go of what we are currently doing& have done in the past. This, in-turn, will allow us to achieve our goals as executives by having a concrete system in place with the principles we have learned with this program.
KH
“Info was great! Graham’s delivery adds to the overall experience hearing real life stories.I am excited to implement and bring the practice to a higher level.”
NK
“Loved it. Excited to go back to work and implement. Many “Aha “ moments as Oprah would say.”
SZ
“Graham delivers a clear message of the core value of the message, on the program. I have learned invaluable lessons. He’s simply the best! Life changing. Years of schooling in one weekend.
SZ
“One of the most thought provoking seminars I have ever done. Many moments that I had powerful realizations of what was not working in my practice, why and how to move forward,”
HS
“Wow! I am impressed with what a fantastic seminar was delivered by Graham. Stepping into an office management position, this information was incredibly helpful. I would highly recommend this course.”
EB
“A big win I’ve had is gaining a much deeper understanding of the importance of the org board and how it flows, vertically as well as horizontally. I now understand the importance of Div 7 to the viability and solvency of the company. One thing I learned that I can apply today is that when creating a hat, it is more important to create the beingness of the post than the doingness. If you can communicate the beingness the doingness will come.”
C. L.
“I got it now! Begin with the end in mind. This program allowed me to see how I, as a business owner, have been pulled down into the day-to-day production activities and always putting out fires in my business. The key is that I didn’t envision myself to be exterior and stay exterior to it. Hence I failed to spend my time and money with that in mind. I failed to spend money on what is needed when needed in building my business. Furthermore, I kept getting pulled down to ensure Production was properly working.
I now have a bird’s eye view of the entire scene and am able to make the right decisions based on statistics and a deep understanding of how an organization is really run, versus getting rundown by organization. I can see clearly now how to improve my company’s conditions and get moving on expansion. Every entrepreneur needs this knowledge to end confusion and create sane successful businesses.”
R. D.
“My Heart pumped wildly more than once during this course! I seriously sat in my chair listening and believing in myself and my abilities more than I have in a long time. And it is beyond exciting. New information combined with revisiting information I had learned before was the perfect combination. Especially some of the data I’d heard before but needed to clarify. This is the best course I have done with Graham so far. Thank you for giving me a new sense of confidence!”
I now have a bird’s eye view of the entire scene and am able to make the right decisions based on statistics and a deep understanding of how an organization is really run, versus getting rundown by organization. I can see clearly now how to improve my company’s conditions and get moving on expansion. Every entrepreneur needs this knowledge to end confusion and create sane successful businesses.”
B. D.
“Before this lecture I had a million pieces of data floating around in my head. Some of I have used, other data was just sitting there waiting to be used. This weekend allowed me to organize this data and develop a battle plan to make my business and my life faster, more efficient and more rewarding. The program has given me the certainty to run any business I desire. Thanks for all the knowledge.”
I now have a bird’s eye view of the entire scene and am able to make the right decisions based on statistics and a deep understanding of how an organization is really run, versus getting rundown by organization. I can see clearly now how to improve my company’s conditions and get moving on expansion. Every entrepreneur needs this knowledge to end confusion and create sane successful businesses.”
D. M.
“I have never been to a seminar of such knowledge and magnitude. I didn’t even know what to expect. I know why I feel like crying. Let me explain. The masses of black people don’t know that this knowledge exists. I have been blessed to be a representative of such POWER & RESPONSIBILITY. With the rest of you in this seminar, I have learned to embark on any idea I have and make it work for my family. Thank you JM, my brother from another mother, and Graham for your delivery of promise to any man as long as they build it!”
LT
“I have never been to a seminar of such knowledge and magnitude. I didn’t even know what to expect. I know why I feel like crying. Let me explain. The masses of black people don’t know that this knowledge exists. I have been blessed to be a representative of such POWER & RESPONSIBILITY. With the rest of you in this seminar, I have learned to embark on any idea I have and make it work for my family. Thank you JM, my brother from another mother, and Graham for your delivery of promise to any man as long as they build it!” D. M.
“I have had a lot of business training and I can say that everything came together this weekend. I have the certainty with what I now know that I can start a company, set the organization up correctly the first time and easily keep it self-perpetuating. I was taught the missing links to organization which has held me back and slowed me down in attaining my business goals. As an entrepreneur and business owner, I will use these business operating keystones to insure my success from this day forward. This program is worth its weight in gold!”
KH
“Hi Graham, thanks for all the training. We are excited and motivated to move forward with new postulates and a determination to "think big". thanks, again. You are an inspiration!
JW
“When my husband and I began working with Graham, I was in apathy and just trying to make it through the week, cover payroll and hopefully pay my bills. I felt trapped, hopeless, and apathetic about the future.
Graham spent quite a bit of time helping me with my personal situations that were preventing me from being successful at work. His patience, insight and love for his fellow human beings is endless. I am sure my apathy was trying, to say the least, but he never gave up on me. Eventually, I had the blinding epiphany that I could come out of my apathy and survive much, much better. It has been a climb out of the mud, but I am doing it. Many long-term non-optimum situations have been resolved. I feel more at ease about improving my life and my business.
In addition to improving emotionally, the results in the physical universe "prove" just how incredible the SBM Monthly Management program is:
We started in September and in just 4 months all of our key statistics are going up and are staying up. Our graphs have a nice profitable trend and I will not relax and just feel comfortable with that. With Graham's guidance I intend to expand this company to an entirely new level.
Thank you for saving my life, my business and my future. You have a forever friend in me.
Brian Godley
(2025 The company ended the year at just under $9 million)
“When my husband and I began working with Graham, I was in apathy and just trying to make it through the week, cover payroll and hopefully pay my bills. I felt trapped, hopeless, and apathetic about the future.
Graham spent quite a bit of time helping me with my personal situations that were preventing me from being successful at work. His patience, insight and love for his fellow human beings is endless. I am sure my apathy was trying, to say the least, but he never gave up on me. Eventually, I had the blinding epiphany that I could come out of my apathy and survive much, much better. It has been a climb out of the mud, but I am doing it. Many long-term non-optimum situations have been resolved. I feel more at ease about improving my life and my business.
In addition to improving emotionally, the results in the physical universe "prove" just how incredible the SBM Monthly Management program is:
We started in September and in just 4 months all of our key statistics are going up and are staying up. Our graphs have a nice profitable trend and I will not relax and just feel comfortable with that. With Graham's guidance I intend to expand this company to an entirely new level.
Thank you for saving my life, my business and my future. You have a forever friend in me.
Success Stories
Learn from real experiences, proven strategies, and inspiring journeys that demonstrate the power of effective business planning, leadership, and continuous improvement. Let these stories inspire your next step toward success.
